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Privacy Policy
Last updated: 08.08.2023
We at MR TRANSFER are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.mrstransfer.com or use our services.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from you when you interact with our website or use our services. The types of information we collect may include:
1.1. Personal Information: This may include your name, email address, postal address, phone number, and other contact information you provide to us voluntarily.
1.2. Usage Data: We may collect information about how you use our website or services, including your IP address, browser type, operating system, and browsing patterns. This information is collected through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect from you for various purposes, including:
2.1. To provide and maintain our services
2.2. To improve our website and services. We share your information with our customer service so we can response timely and appropriately when needed.
2.3. To respond to inquiries and provide customer support. We may use your personal information to ask you to participate in market research surveys or ask for feedback on MRS Transfer and/or coach companies. The feedback will help us improve our website and services.
2.4. To send you promotional materials and newsletters, if you have opted-in to receive them
2.5. To personalize your experience and deliver targeted advertisements
We may use your personal information for marketing activities, as per permitted by law. In example: When you request a quote, we may send you a newsletter to inform you on special discounts, new features or company updates. You can choose to unsubscribe to this newsletter directly. Dependent on which information you chose to share with us, we may show marketing statements on MRS Transfer or third-party website including social media sites. We may contact you by phone when we believe this will help the communication regarding the coach hire process or to inquire on potential future desires and requirements.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1. With our trusted third-party service providers who assist us in operating our website and providing our services. To finalize your reservation, we need to forward personal information to the coach company. The information may be your itinerary, name, contact information (address, email-address, phone number), payment information and other specifics of your booking.
We may use additional external service suppliers to process your quote or booking request. If appropriate we may work with payment service providers to facilitate payments. Furthermore, we might work with external advertisement network for analytical purposes and to promote our services on external platforms. These external parties will be bound to confidentiality agreements and will not use your personal information for any other purposes other than described above. We may share your personal information with governments or investigative authorities if law requires us. We may also share your personal data if it is necessary for the prevention, detection or prosecution of criminal acts.
3.2. When required by law or to protect our rights and safety
3.3. In connection with a business transaction, such as a merger, acquisition, or sale of assets
4. Data Security
We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date at the top of the policy will reflect the date of the most recent revision.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@mrstransfer.com, stating “Privacy” in the subject line and we’ll get right back to you.